Can I use my own domain?
Absolutely. When you first setup a website with LightCMS, we'll assign you a placeholder domain, something like mysite.publishpath.com, so that you can access and administrate your site. But, when you're ready, you can assign any domains that you own to your websites on LightCMS. For more information on how to do this, see these articles on our support site.
How does the money flow?
We bill you by credit card each month for all websites under your account. You bill your clients for their websites. This arrangement allows you to resell our software and charge whatever you feel is appropriate. Since you add value to the process by providing your expertise and support to your clients, we imagine that you would charge your clients more than we are charging you. That's how you make money every month. For more information, see our pricing page.
How do I know LightCMS won't just close up shop one day?
You can take a look at our company. We're a growing, debt-free business with a solid reputation that we've built since 1999. We are heavily invested in our products, which host websites for clients around the world. We are in this for the long haul, and as such, we are firmly committed to our products and our customers.
Fill out our contact form or email us anytime at support@publishpath.com. Our office hours are Monday through Friday, 8:00am to 5:00pm Central time (US). You can also visit our support forum to ask your question or see if it has already been answered there.
How do I order HTML Xpress?
First, you need to create a LightCMS account. Then, login to your LightCMS website and select My Website --> Designs from the top toolbar. Then click the "design services" tab and select HTML Xpress. The system will walk you through the process of purchasing from there.
How secure will my website be?
Very, very secure. In 2007, we moved the entire LightCMS system to our tier four data center facility located at the Infomart Telecom hotel in Dallas. This is the largest internet hub in the southern United States and it features multiple redundancies on all critical systems. It just doesn't get any better than this when it comes to hosting environments. Get more details on our hosting page.
Can I transfer my current website into LightCMS?
Yes. This is a two step process. First, you would need to get your existing website design into LightCMS as a design template. You could do this yourself or we can do it for you through HTML Xpress. Next, you would need to build out your pages using LightCMS's web builder tools. This is a simple process but also a manual one. There is no automated transfer process for your website content.
Does it work on a Mac?
Yes! and on PCs. LightCMS is an online application so there's nothing to install. All you need is an internet connection and a modern web browser. Both Safari and Firefox are supported on Mac. On PC, we officially support IE 6 or later and Firefox. Linux users can also use Firefox.
Is there a contract commitment or can I cancel at any time?
With LightCMS there are no setup fees and no contracts. You pay by the month and you can change subscriptions for any of your websites at any time.
Can I extend LightCMS with custom programming?
You cannot extend the software itself, but there are many ways to bring custom functionality into LightCMS. Our company works with hundreds of custom clients and we often create special features and functions that work with the software. You can skin an external application to seamlessly integrate with a LightCMS website (see our Sign-up page as an example). You can use client-side scripting to bring extra functionality right onto the CMS pages (see this site as an example). You can even just use iframes to show through outside functionality.
What about email?
We don't provide email with LightCMS so you can host your email wherever you wish. We often recommend Google's applications on your domain because it is a really great service and it is free. If you want to use Google's service for you or your client(s), you can set it up yourself, or if you need our help we can do it for you for a one-time $50 fee. For more information or to order this service, please contact us.
Can I run LightCMS on my own servers?
No. LightCMS is only available as a web-based, hosted application. Read more about the advantages of web-based software on our web-based software page.